You can order from us with a net food turnover of €3,000 or more.
You can easily order via our request form. Orders can be placed up to 2 p.m. the day before.
Please use our inquiry form, and we will create a customized offer for you. Please note that our minimum sales volume is €3,000 net, including food.
You will find our entire range and service portfolio in our catering catalogue
The delivery takes place on the agreed delivery date to the specified address.
Please take into account our grace period of +/- 30 minutes upon delivery.
We assume no liability in the event of force majeure.
Please let us know in advance if the delivery situation is difficult (floor, elevator, steps, etc.). Difficult set-up and dismantling conditions (unless previously communicated) will be invoiced separately.
The pick-up takes place on the next working day. The driver agrees the exact period with you upon delivery and notes this on the delivery note.
We require a time slot of at least 3 hours for pickup.
We take back the catering equipment (plates, bowls, etc.) unwashed. However, leftover food and rubbish must be removed beforehand. Please use the supplied gray transport boxes for this. Please pay attention to a complete return according to the delivery note.
Missing quantities and breakage will be invoiced separately.
We deliver our hot meals in chafing dishes, complete with fuel and serving utensils.
Our soups are served in an electric soup pot with a ladle. Crockery and cutlery are not included, but can be booked upon request.
Crockery, cutlery, and glasses must be returned in their original packaging in the provided transport crates and racks. Any additional costs incurred for waste disposal and sorting will be invoiced subsequently.
We only offer glasses, bars, and refrigerators if we also accept the drinks.
Missing or defective items will be invoiced at their replacement value.
Heavily soiled tablecloths, napkins, or slipcovers that can no longer be cleaned will also be invoiced at their replacement value. Invoices for missing items can be issued up to three weeks after the event.
We offer sample meals for meals valued at €3,000.00 net or more.
Our service staff and bartenders have a minimum working time of 4 hours.
The calculation of the personnel is always based on the actual length of service.
If no event manager has been booked, the staff must be instructed on site by the customer (showing the premises on site, procedure, tasks, etc.).
We will issue a down payment invoice amounting to 50% of the total order value (gross), due upon order placement.
Our payment term is 10 days without deductions.
For deliveries of food and equipment only, you will receive the invoice upon delivery. Please transfer the amount afterward. Cash and credit card payments are not accepted.
For events and orders involving beverages and staff, you will receive an invoice after the event, detailing the exact consumption and working hours.
Please provide us with a correct billing address. A €20 fee will be charged for any changes to the billing address after the event.
We have a large network of service providers, please feel free to contact us.
We don’t offer drinks catering alone. We offer drinks based on consumption and package deals.
You are welcome to inquire about set menus and our fine dining options. Please use our inquiry form.
We offer individual dishes outside our range for groups of 150 people or more.
Errors excepted.
Our general terms and conditions of business and delivery apply. You can find them here.
